Hassle-Free
Returns & Exchanges
Not 100% satisfied? We make returns and exchanges simple, fast, and stress-free.
30 Days
Return window from delivery date
3–5 Days
Refund processing time
Free Label
For defective or damaged items
How to Start a Return
Contact Us
Email sales@wbtravelpros.com or call 800-211-3161 with your order number and reason for return.
Receive Instructions
We'll email you return instructions and a prepaid shipping label (for defective or damaged items) within 24 hours.
Pack & Ship
Securely pack the item in its original packaging if possible, attach the label, and drop it off at any carrier location.
Get Your Refund
Once we receive and inspect the return, your refund is processed within 3–5 business days back to your original payment method.
Return Conditions
✓ Eligible for Return
- Unused items in original packaging
- Items returned within 30 days
- Defective or damaged products
- Wrong item received
✗ Not Eligible
- Items returned after 30 days
- Used or damaged by customer
- Final Sale items
- Opened hygiene products
Exchanges
Want a different size, color, or product? We're happy to help. Contact us at sales@wbtravelpros.com and we'll arrange an exchange subject to availability. Exchanges are processed at no extra charge for items of equal value.